If you are retuning an item to Access Ingenuity, a 20% restocking may apply under any of the following circumstances. Please read the following criteria thoroughly to see if your return will be subject to this fee.

• Items Over $2,000.00 - Any item whose total value exceeds $2,000.00 US dollars will be subject to a 20% restocking fee.
• Incomplete Returns - Items returned damaged by a customer or with missing accessories will be charged a 20% restocking fee or the cost of replacement or repair for the device, whichever is less.
• Items Returned Without Authorization - Any return sent back without an RMA number issued by Access Ingenuity will be subject to a 20% restocking fee.