For first time orders, we prefer to only ship to the billing address on your account, once we have verified the information; we can ship to an alternate address. This is for your protection against identity theft and fraud. If you do need good shipped to an alternate address we do require additional authorization. This procedure is done strictly to protect customers, as well as ourselves as a merchant. We realize that this procedure may seem inconvenient but thank you for your cooperation. Please call us if you are requesting shipping to an alternate address.

It's easy! Click on the Delivery Info icon on the product page.

Unfortunately, we do not currently ship internationally. We do require a US billing and shipping address. We do apologize.

We do not currently accept orders for shipping to APO/FPO boxes.

For your convenience, Access Ingenuity will send you updates regarding any pending orders via email. However, you can also obtain your order status by calling us at
(877) 579 4380.

You do not need to do anything! Access Ingenuity will automatically send your tracking numbers via email once your order has shipped.

If for some reason you have not received a tracking number and your order has indeed shipped, please verify your email address on file. You can also call us at (877) 579 4380.